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Documents & Downloads

Access BoMRA’s regulations, guidelines, reports, and publications.

Leadership & Governance
  • Board of Directors

  • Executive Leadership

  • Governance Framework

  • Committees & Oversight

  • Corporate Governance Reports

Strategy & Performance
Partnership & collaborations
  • Overview

  • Areas of collaboration

  • Local partners

  • Technical partners

Transparency & Accountability
  • Service Charter

  • Access to Information

  • InformationI Policies & Standards

  • Ethics & Integrity Risk & Complianc CSR

  • Charter

Organisation
  • Organisational Structure

  • Executive Management

  • Staff Development

  • Corporate Culture

We’re Taking a Few Steps in a New Direction!

Effective 1 November 2026, the Licensing & Enforcement Department will temporarily operate...

Read Full Article

Adverse Drug Reactions

BOCRA regulates four key communications sectors in Botswana.

Registers

BOCRA regulates four key communications sectors in Botswana.

Forms

BOCRA regulates four key communications sectors in Botswana.

Clinical Trials Forms

BOCRA regulates four key communications sectors in Botswana.

Guidelines & Manuals

BOCRA regulates four key communications sectors in Botswana.

Fees

BOCRA regulates four key communications sectors in Botswana.

MRSA 2025 Regulations

BOCRA regulates four key communications sectors in Botswana.

Publications

BOCRA regulates four key communications sectors in Botswana.

Policies

BOCRA regulates four key communications sectors in Botswana.

Botswana Communications Regulatory Authority

Regulating Communications for a Connected Botswana

Your gateway to telecommunications, broadcasting, postal and internet regulation — transparent, accessible, and citizen-centred.

  • Licensing Portal

  • Licensing Portal

  • Licensing Portal

How Can We Help You Today?

Quick Links:

  • File a Complaint

  • Get a License

  • Register BW

  • Type Approval

Regulation

Regulatory Areas

BOCRA regulates key communications sectors in Botswana.

Telecommunications

Regulation of voice, data, and mobile network services across Botswana.

Broadcasting

Licensing and regulation of radio and television broadcasting services.

Postal Services

Oversight of postal and courier services throughout the country.

Internet & ICT

Regulation of internet access, cybersecurity, and digital infrastructure.

Services

Regulatory Services

BOCRA regulates key communications sectors in Botswana.

Submit a Complaint

Report telecom, internet, or postal service issues quickly.

What You’ll Need
  • Your ID or account number
  • Description of the issue
  • Operator name
  • Date of incident

Consumer Rights

Know and exercise your rights as a telecom consumer.

What You’ll Need
  • No documents required
  • Browse rights by category
  • Download rights charter
  • Free of charge

Consumer Guides

Know and exercise your rights as a telecom consumer.

What You’ll Need
  • No documents required
  • Browse rights by category
  • Download rights charter
  • Free of charge

Consumer Rights

Know and exercise your rights as a telecom consumer.

What You’ll Need
  • No documents required
  • Browse rights by category
  • Download rights charter
  • Free of charge

Submit a Complaint

Report telecom, internet, or postal service issues quickly.

What You’ll Need
  • Your ID or account number
  • Description of the issue
  • Operator name
  • Date of incident

Consumer Rights

Know and exercise your rights as a telecom consumer.

What You’ll Need
  • No documents required
  • Browse rights by category
  • Download rights charter
  • Free of charge

Consumer Rights

Know and exercise your rights as a telecom consumer.

What You’ll Need
  • No documents required
  • Browse rights by category
  • Download rights charter
  • Free of charge

Consumer Rights

Know and exercise your rights as a telecom consumer.

What You’ll Need
  • No documents required
  • Browse rights by category
  • Download rights charter
  • Free of charge
AI-Powered Guidance

Not sure where to start?

Answer a few questions and we will guide you to the right service

Consumer Protection

Know your rights

As a consumer in Botswana, you have legally protected rights. Understand them — and take action if they are violated.

Telecom Consumer Rights
Been affected by a violation?
Been affected by a violation?
Been affected by a violation?
News & Updates

Latest from BOCRA

News, regulations, notices, and press releases.

We’re Taking a Few Steps in a New Direction!

Effective 1 November 2026, the Licensing & Enforcement Department will temporarily operate...

Read Full Article

Emergency BRIMS System Upgrade and Anticipated Downtime

The Botswana Medicines Regulatory Authority (BoMRA) wishes to inform all stakeholders that...

Read Full Article

BoMRA Celebrates Academic Excellence at the 2026 University of Botswana Graduation Ceremony

The Botswana Medicines Regulatory Authority (BoMRA) is proud to have sponsored the...

Read Full Article

Most vaccines are safe and well tolerated. However, if you experience any discomfort after vaccination, seek immediate medical attention and ask your healthcare provider to report the event to BoMRA