How Can We Help You Today?
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Public / Patient
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Practitioners
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Academia
Regulation
Regulatory Areas
Comprehensive oversight of medicines, medical devices, and cosmetics to ensure safety, quality, and compliance.
Enforcement
Enforcement of the Medicines and Related Substances Act (MRSA) and its regulations.
Licensing & Enforcement
Responsible for regulating the import, export, and transit of all medical and related products.
Laboratory Services
Analysis of medicines and related substances as well as medical devices
Imports & Exports
ensures that the importation of medicines is carried out within a framework
Pharmacovigilance
Monitoring the safety of all medical products registered for use in Botswana
Clinical Trials
Oversees clinical trials, ensuring they are conducted ethically and in compliance with regulatory requirements.
Postmarketing Surveillance
maintains the quality of registered products and prevents substandard or falsified medicines from entering
Services
What We Can Help You With
Services designed to protect public health
Submit a Complaint
Report telecom, internet, or postal service issues quickly.
What You’ll Need
- Your ID or account number
- Description of the issue
- Operator name
- Date of incident
Consumer Rights
Know and exercise your rights as a telecom consumer.
What You’ll Need
- No documents required
- Browse rights by category
- Download rights charter
- Free of charge
Fraud Alerts
Stay informed on telecom and internet scams and threats.
What You’ll Need
- No documents required
- Browse alerts by category
- Report suspicious activity
- Free of charge
Service Performance
Monitor the quality of telecom, internet & postal services.
What You’ll Need
- No documents required
- Select your operator/service
- View live performance metrics
- Free of charge
Apply for Licence
Register your telecom, broadcasting, or postal businessÂ
What You’ll Need
- Registration documents
- Type of licence required
- Operator details
- Application fee
Business Rights
Know and exercise your rights as a service provider.
What You’ll Need
- No documents required
- Browse rights by category
- Download rights charter
- Free of charge
Type Approval
Certify communication devices for sale and use in Botswana.
What You’ll Need
- Device model & manufacturer
- Test reports (ITU/CE/FCC)
- Sample unit for testing
- 6–10 weeks processing
Domain Registration
Register and manage .bw domain names for your organisation.
What You’ll Need
- Preferred domain name
- Organisation documents
- Contact details
- Annual renewal fee
Apply for Licence
Register your telecom, broadcasting, or postal businessÂ
What You’ll Need
- Registration documents
- Type of licence required
- Operator details
- Application fee
Compliance Filing
Submit annual compliance reports and declarations.
What You’ll Need
- License number
- Compliance report
- Signed declaration
- 10 working days
Spectrum Assignment
Apply for frequency spectrum allocation for your operations.
What You’ll Need
- Frequency band requested
- Technical specifications
- Intended coverage area
- Spectrum fee payment
Type Approval
Certify communication devices for sale and use in Botswana.
What You’ll Need
- Device model & manufacturer
- Test reports (ITU/CE/FCC)
- Sample unit for testing
- 6–10 weeks processing
Domain Registration
Register and manage .bw domain names for your organisation.
What You’ll Need
- Preferred domain name
- Organisation documents
- Contact details
- Annual renewal fee
License Verification
Check the validity and status of your licences or permits with BOCRA.
What You’ll Need
- Licence ID
- Type of licence required
- Operator details
- Registration year
Business Rights
Know and exercise your rights as a service provider.
What You’ll Need
- No documents required
- Browse rights by category
- Download rights charter
- Free of charge
Annual Fees
Submit payment confirmations of annual regulatory fees.
What You’ll Need
- Registration details
- Licence type
- Payment reference
- Reporting period
Domain Registration
Register and manage .bw domain names for your organisation.
What You’ll Need
- Preferred domain name
- Organisation documents
- Contact details
- Annual renewal fee
License Verification
Check the validity and status of your licences or permits with BOCRA.
What You’ll Need
- Licence ID
- Type of licence required
- Operator details
- Registration year
Business Rights
Know and exercise your rights as a service provider.
What You’ll Need
- No documents required
- Browse rights by category
- Download rights charter
- Free of charge
Annual Fees
Submit payment confirmations of annual regulatory fees.
What You’ll Need
- Registration details
- Licence type
- Payment reference
- Reporting period
Submit a Complaint
Report issues with medicines, medical devices or cosmetic.Â
What You’ll Need
- Name of complaint
- Description of the issue
- Your contact details
- Mode of complaint
Distributor Registration
Apply to register as an authorised distributor of medical products.
What You’ll Need
- Name of the company
- Destination Zone
- Your contact details
- Products traded (list)
Cosmetics Stakeholder Form
Register as a cosmetics stakeholder for database & regulatory purposes.
What You’ll Need
- Name of complaint
- Description of the issue
- Your contact details
- Mode of complaint
Safety Alerts
Stay informed about unsafe, recalled, or non-compliant medical products.
What You’ll Need
- Review official safety notices
- Follow recall or safety instructions
- Report affected products
- Download safety alert documents
WALK THROUGH BRIMS
Your Application, Step by Step
How your application is handled from submission to resolution across all units.
Submit a note
Request to be contacted
report an issue
Rate out service
Most requests are acknowledged within 2 working days and resolved within 14 working days.
Service Commitment
Our team consists of highly skilled and knowledgeable professionals, dedicated to providing exceptional service with a deep understanding of regulatory requirements and industry standards. In line with our commitment to effeciency, we continuously invest in training and professional development to ensure that our team remains at the forefront of industry best practices.
Service Commitment
We are committed to meeting and exceeding our customers’ expectations which are aligned with our corporate image and quality service promise.
Service Commitment
At BOMRA, we embrace a range of attributes and behaviours that reflect our commitment to providing excellent service while upholding the highest standards of professionalism.
Service Commitment
Our team consists of highly skilled and knowledgeable professionals, dedicated to providing exceptional service with a deep understanding of regulatory requirements and industry standards. In line with our commitment to effeciency, we continuously invest in training and professional development to ensure that our team remains at the forefront of industry best practice
Service Commitment
We are committed to meeting and exceeding our customers’ expectations which are aligned with our corporate image and quality service promise.
Service Commitment
At BOMRA, we embrace a range of attributes and behaviours that reflect our commitment to providing excellent service while upholding the highest standards of professionalism.
Objectives
Strategic Pillars
Strategic Pillars and Focus
Strong Organisational Capability
- Build leadership capability, develop talented and engaged workforce, enhance a results-oriented culture, drive digital transformation
Effective Stakeholder Engagement
- Elevate stakeholder trust and confidence, enhance public awareness, strengthen stakeholder satisfaction, develop a proactive communication capability.
Strong Partnerships & Collaborations
- Deepen partnerships with key international stakeholders and peer regulators to strengthen reliance and recognition frameworks as well as capacity building.
Robust Regulatory Oversight & Enforcement
- Strengthen regulatory systems in order to support FDI in pharmaceutical supply chains
Strong Consumer Protection
- Promote patient and animal safety through proactive post-marketing surveillance, strengthened pharmacovigilance, and coordinated response to substandard and falsified products.
Events
Upcoming Events
Events, workshops, and upcoming activities.
Events
Upcoming Events
No Event Found
Awareness Video
Promoting safe practices for a healthier community.
Building a healthier tomorrow together.
Collaborating for safer medicines and stronger communities.
Downloads
Recent Documents
Find most recent documents and most downloaded below
Appendix - Customer Complaints Process - QM-A03 - Iss1.0
News & Updates
Latest from BoMRA
News, regulations, notices, and press releases.
Lesotho Health Minister Leads Delegation on Benchmarking Visit to BoMRA
The Botswana Medicines Regulatory Authority (BoMRA) is privileged to host a high-level...
Read Full ArticleBOMRA Medical Devices including IVDs Regulatory Update.
BOMRA Medical Device Regulatory Strategy (2022–2030) Advancing Botswana from WHO GMRF “Basic...
Read Full ArticleSubmission Of Veterinary Medicines Dossiers For The Reliance Based Expedited Registration
In line with the notice published on 13 April 2026, the Botswana...
Read Full Article